In this article:
Spotlights Overview
Navigating the New View
Hospital Readmission Report
SNF Care Collaboration
Missed Care Opportunities
Spotlights Overview
Spotlights allows you to manage performance metrics for your patient population in near real-time to identify trends over a 12 month period and are updated every 24 hours.
There are 3 Spotlights reports you will see in the platform: SNF Missed Care Opportunities, Hospital Readmissions, and Care Management Collaboration.
- SNF Missed Care Opportunities: Understand trends in missed care opportunities and conduct patient-level root cause analysis.
-
Hospital Readmission Report: Identifies trends in hospital readmissions month over month.
- Care Management Collaboration: Allows you to streamline your regular performance reviews with network partners by using shared data and reports.
Navigating the New View
We’ve recently updated our Spotlights reports! This change makes it easier to navigate between different report views, streamlining your reporting workflows. While the layout looks different, the underlying data and functionality remain the same. See below for a walk-through on navigating the new design!
Applying Filters to Spotlights Reports:
You can refine the data shown in these reports by using the available filters, which appear either above or to the right of the dashboard visualizations. To apply a filter, follow the steps outline below:
Select the desired filter criteria
-
Click Apply
The dashboard will update to show only data that matches your selections.
If you click outside of a filter without selecting Apply, your changes will not be saved, and you’ll need to reselect your criteria before applying them again.
Drilling Down on Spotlights Reports:
When you select a Spotlights Report from the Reporting dropdown in Pings, you’ll be directed to the corresponding report, which opens with a high-level aggregated view of the relevant data.
To explore the data in more detail, you can navigate through the different tabs located above the report’s visualizations. Any filters applied on the dashboard’s landing page will automatically carry over across all tabs within the same Spotlights Report.
Downloading Spotlights Reports:
You can download report data as an image, PDF, PowerPoint, or Crosstab (Excel or CSV file). To do this:
- Select the choose a format to download option located in the bottom-right corner of your browser window.
- We recommend using the Crosstab → CSV option when exporting data, as it provides a clean export of the values shown in the visualization without the added formatting that can appear in Excel exports.
- The Excel Crosstab option is also available, but may make analysis more difficult.
- The other download options will generate a download of the corresponding file type that reflects the visualization displayed in the browser (PDF, PowerPoint, Image).
SNF Missed Care Opportunities
The goal of this report is to help you identify trends in missed care opportunities and understand whether patients return to your SNF for subsequent care or choose a different facility. This allows you to conduct patient-level root cause analyses and address potential gaps in care.
Missed Care Opportunities refer to patients who received care at your SNF but went to a different SNF for additional care within 90 days of discharge. The Missed Care Rate is calculated by dividing the number of missed care opportunities by the total number of care opportunities.
Double click to drill-down to identify what SNFs are most successful at retaining patients or view patient-level detail to complete root cause analysis on patients who sought care at a different Skilled Nursing Facility.
- With this report you can filter by:
- The facility in which the initial SNF encounter occurred.
- The month the secondary SNF stay began. As a reminder you can only filter by one month of data at a time.
In the patient-level drill-down view, you’ll see the following details: the initial SNF name and discharge date, the acute facility where the patient received care before their secondary SNF stay, and the details of that secondary encounter. The data in this dashboard is limited to SNFs and the hospitals patients visited between SNF stays.
Hospital Readmission Report
This dashboard shows the hospital readmission rate trends from your facility and the community over the past 12 months for patients admitted to a SNF within 24 hours of an inpatient hospital discharge from any hospital on the Bamboo Health network.
Readmissions from SNF: Reflects the total number of patients admitted to your SNF within 24 hours of the initial hospital discharge and readmitted back to a hospital within 24 hours of SNF discharge and within 30 days of the initial hospital discharge.
Readmissions from Community: Represents the total number of patients admitted to your SNF within 24 hours of the initial hospital discharge, discharged from your SNF to the community and readmitted back to a hospital more than 24 hours after SNF discharge and within 30 days of the initial hospital discharge
Double click to drill down and see which SNFs have the highest and lowest 30-day readmission rates from both the community and your SNF, and to view patient-level details for individuals who have been readmitted.
With these reports you can filter by the following criteria:
- The SNF facility in which the Skilled Nursing admit occurred.
- The month the Skilled Nursing Admit began
- Readmission from community or SNF
Care Management Collaboration
The Care Management Collaboration report enables performance reviews with ACO referral partners by using 3 standardized reports: Hospital readmission rate, Average Length of Stay, Patient Referral Volume.
Hospital Readmission Rate: Review hospital readmission trends for patients attributed to an ACO or other care management program who were admitted to your SNF within 24 hours of their hospital discharge, then readmitted to the hospital within 24 hours of SNF discharge and within 30 days of the initial hospital discharge.
Average Length of Stay (ALOS): Identify trends in length of stay data for patients who were attributed to an ACO or other care management program at the time of the encounter. This metric excludes Medical Leave of Absence (MLOA) days and SNF stays over 90 days.
Patient Referral Volume: Refers to the number of patients admitted to your SNF(s) who were attributed to an ACO or other care management program at the time.
Double click to drill down and view patient-level details for SNF encounters that contribute to the ALOS metric, patients attributed to an ACO or Care Management Program who were readmitted, and patients attributed to an ACO or Care Management Program who received care at your facility.
You can filter this report by the following criteria:
- The name of ACO/Care Management partner the patient was attributed to
- The facility where the SNF encounter or relevant encounter occurred
- The month of the initial hospital encounter